Our Terms & Conditions
Deposits and Payments
A deposit of 30% of the reservation total is required when making the booking.
The full balance of the reservation is required 30 days before arrival.
Once you have made your reservation and we have received the required deposit to secure the booking, a legally binding contract exists between us.
A valid Visa or Mastercard credit card is required to guarantee the reservation.
A reservation must be cancelled in writing by email, fax or letter. A reply will be sent confirming the cancellation.
When cancelled up to 30 days before arrival a charge equal to 30% of the reservation amount will be made.
If the reservation is cancelled less than 30 days before arrival a charge equal to the full reservation amount will be made. In the event of a no-show or booking reduction after your arrival the full cost of the booking will be charged.
Guests are advised to have travel insurance.
Check-in is between 15:00 – 20:00 and we ask guests to give an approximate arrival time as this helps us with our arrangements at the house. Please note that we are unable to accept check-in outside of the given hours without our prior agreement. So if your travel arrangements mean that you are likely to arrive outside these hours please contact us immediately so that we can confirm whether we are able to make alternative arrangements for your arrival.
Check-out is between 08:00 – 10:00. Please let us know if you need an earlier check-out. Please note that a check-out after 10:00 is only possible with our prior agreement and may incur an extra charge.
Unfortunately our house is not suitable for small children and we are not in a position to accept a reservation that includes children under 16 years of age.
Unfortunately we are unable to accept pets in our accommodation.